Infrastructure Management and Monitoring Services

Infrastructure Management and Monitoring Services to Facilitate Business Scaling of Various Verticals and Sizes

CloudConverge offers the right information so that the IT infrastructure of the business can be attuned to changing market demands, deliver value to the firm, and be future-ready for the digital age.

We guarantee quality quality service Infrastructure Management Services (IMS) are delivered using an enterprise-level governance model that is designed to meet the requirements of every client. The intersection of deep automation with low or no-touch AIOps allows companies to increase efficiency. Security and compliance evolve. Customer care and sales are among the most significant points of contact for your company. Small costs, in multiples by poor processes, can cause your company to lose six or seven figures a year.

CloudConverge will help you create and manage your infrastructure to overcome the challenges of today and tomorrow. Optimize your business’s effectiveness by making your staff efficient, and ensure that all your data stay secure. Most importantly, you must have peace of mind and be able to focus on your goals. With our IT infrastructure management solutions, we make it possible for our customers to be efficient, cut costs, and improve flexibility and capacity. We make it possible to optimize growth and make them more attuned to dynamic market conditions. Our IT Infrastructure services are current and advanced in nature so that our customer’s strategic goals can be in line regardless of whether the goals are regional, local or global.

CloudConverge has a history of over ten years in providing incident management or problem management infrastructure solutions, infrastructure capacity management, change management or service level management.

Service Desk/Help Desk

By centralizing support, having standard operating procedures established to provide service levels, and the same processes implemented, we are able to maintain high levels of customer satisfaction. We use user self-service to lower support desk costs and provide quicker customer service.

Desktop Engineering, Operations & Maintenance

We deliver the newest solutions to resolve issues confronted by our clients. We offer end-to-end assistance to conduct testing, validate solution’s smooth migration into production, train personnel in operation and provide early lifecycle assistance in the initial deployment.

IT Service Management (ITSM)/IT Infrastructure Library (ITIL)

We assist with new technologies, upgrades, strategies, and disruptive technology adoption. CloudConverge solutions cover mobile computing, desktops (telecoms, data, and video), applications, servers, desktops, server storage, and networks.

Environment Management

We combine the talent of engineers in their field and envision the insider understanding of technology and best practices in marketplace practice in IT infrastructure, and always within the needs of each business department.

Database management

We offer security, integrity, and access speed for data. We assist in the creation of an effective data storage security and replications solution by a lifecycle management strategy. We strive to reduce the impact on our client business.

Network Management

As a part of the network monitoring, we ensure that your network infrastructure is properly serviced and running optimally. We strive to minimize network downtime, improve your network’s performance, secure it and give you an entire picture of the performance of your network.

Other Factors to consider:

Offer Improved Solutions

Because of adaptable and configurable solutions, your business will be able to save time and expense whilst and after resolving a wide range of IT problems.

Improved Performance

Comprehensive monitoring helps in making and implementing improved strategic decisions for being able to counter technology’s challenges and anticipate them.

Improve IT Infrastructure Efficiency

Best practices of infrastructure management, methods to document inventory management, Knowledge bases, monitoring, and management systems enable IT resources to perform in their best capacities.

Increase Security

Continuos and uninterrupted security of the whole process remains the first priority to us. We will label every risk that can befall us instantly and complete removing any IT-related issues.

Upgradation of Network Services

We help firms integrate and connect next-generation markets to make them efficient, scalable, interesting, and result-oriented.

Consulting

Our professionals have extensive technical acumen and rich all-encompassing industry background in designing and deploying Infrastructure management solutions.

Deployment

Our deployment solutions ensure your Infrastructure management system considers the requirement for cost savings and aligns to business requirements.

Upgrade

The solution upgrade you choose matches your requirement, with suggestions from Microsoft or third-party vendors.

Support

These include performance, capacity, and monitoring settings management for compliance with operational compliances and SLAs.

Solution Licensing

We can assist and direct your company with all your solution licensing needs, especially third-party vendor models.

70+

Happy Customers

We have clients from all over the world, including US, UK, Australia, Middle East, Canada and India

100+

Project Done

We have developed numerous complete web & mobile app for our clients across the globe.

100%

Clients Satisfied

We as an organization believe that client satisfaction begins from requirements definition phase to design, feedback cycle and golive.

50+

Team Members

We operate on all the top technology stacks such as .NET Core, MERN, MEAN, React Native, Swift, Java and many more.

Industries We Serve

Awards & Recognition

Some of Our Client Reviews

"We are really happy with how quickly we were able to launch the project, they had a really seamless process of getting our existing database and agents onboard, manage their leads & properties. We will definitely recommend using them for any web solution project. They have a great team in place with a talent to understand business intricacies."

Samuel Correns

Long Island RE

"We were looking to modern a lot of aspects within our organization including migration to Business Central as ERP, implementing Microsoft 365, Cloud Services and Web Development. We at Kabu Projects and Atmos are happy to refer Cloud Converge team and all IT services. They are well-versed with the best practices, have a good project management and software team."

Kabu Projects

"We are a non-profit were organizing a large event which includes delegates and attendees from all over the globe. The way Cloud Converge team handled our web presence, online payment system was truly exceptional. The entire process including site design, implementation of CRM, integration with partners, live dashboards were all delivered in record time. Most of all, because of the high footfall on the event, we had thousands of registration on launch itself, the way the entire system worked effortlessly was a great experience for all stakeholders. We have done similar launches in the past with varied experiences, no doubt, what Cloud Converge delivered is something we will continue to use for years to come."

Entrepreneur’s Organization Gurgaon

"We are very happy with the project delivered by the CC team. The entire development process has worked seamlessly for us, with regular updates, thorough testing of deliverables, great ideas throughout the development process."

Barry Sarnoff

CEO

"Good experience overall. My 3rd project with them overall. Will highly recommend using them."

Tom Wyman

Web Designer

"Its been a pleasure to work with CloudConverge.io team. They have a great team, including their Customer Success Manager who was great help to us. We have been doing great during our peak sale season, without any hickup. Great job guys."

Richard Heller‎

CEO